Customer Service - Data Entry Representative

Ohio  ‐ Onsite
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Description

UCFS is currently in need of Customer Service Professionals to join our growing Call Center team.

As a Representative in our Inbound Call Center, your primary focus is to assist our customers in an efficient and timely manner offering one-call resolution and world-class service.

While answering a high volume of inbound calls to respond to customers needs, Representatives are responsible for accurately entering financial data in systems to process credit applications and verifying loans with our customers to ensure their understanding of the finance contract. Entry level candidates are encouraged to apply.

Qualifications:

  • Must be available to work full-time, evenings including some weekend hours
  • A minimum of one year of customer service experience
  • Strong multi-tasking abilities
  • Must work well under pressure, high call volume setting
  • Proficient keyboarding ability focusing on both speed and accuracy
  • Willingness to be developed for future opportunities
  • Call center or financial background is a plus but not required
  • Bilingual, Spanish fluency is a plus but not required

Full-time Hours: (4) week nights plus every Sat. or every Sun. as noted

12:00 p.m. - 8:30 p.m. + every Sat. 12:00 p.m. - 8:00 p.m.

1:00 p.m. - 9:00 p.m. + every Sat. 1:00 p.m. - 9:00 p.m.

2:00 p.m. - 10:00 p.m. + every Sat. 2:00 p.m. - 10:00 p.m.

3:00 p.m. - 11:00 p.m. + every Sat. 3:00 p.m. - 11:00 p.m.

4:00 p.m. - 12:00 a.m. + every Sun. 12:0 p.m. - 8:00 p.m.

4:00 p.m. - 12:00 a.m. + every Sat. 6:00 p.m. - 2:00 a.m.

We offer ongoing training, competitive wages and benefits based on experience, 401k plan, generous employee discounts with local establishments and many employee-friendly functions.

Start date
Immediate Opening
From
United Consumer Financial Services
Published at
13.07.2016
Project ID:
1166523
Contract type
Freelance
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