Description
Profile needed:
- Core networking experience
- Some Firewall experience
- Very strong on voice
- Fluent French Speaker
- Configure and install various network devices and services (eg, Routers, Switches, Firewalls, load balancers, VPN, QoS)
- Strong Experience in LAN Technologies - VLAN, VTP, STP, EtherChannel, CoS
- Hands-on experience in service provider environment on core Routers troubleshooting MPLS Networks & routing protocols like BGP, & OSPF.
- Working experience in Cisco, Juniper, Fortigate,F5 and PaloAlto devices
- Analysis of complex system behavior, performance issues.
- Hands on experience in networking, routing and switching
- Coordinating in Data Center activities and in Migration activities
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Strong understanding of network design and architecture in a global, multi-data center environment
- Design and implementation of new solutions and improving resilience of the current environment;
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company's security team
- Liaise with vendors and other IT personnel for problem resolution
- Hands on experience on CUCM V 10.5, CUC V 10.5, UCCX V 10.5 & CUPS V10.5
- Hands on experience on configuration & troubleshooting of different types of Gateways like, MGCP, H323 etc.
- Good Installation & configuration skill is mandatory for Cisco Collaboration devices.
- Creation of SIP Trunks with Service Provider, hands on experience on CUBE, SBC's.
- Planning of Clustering in Collaboration environment.
- Planning of Contact center, integrating third party applications with Contact center & CUCM.
- Experience on managing Nedi (Monitoring tool).
- Experience in executing transformation activities in Cisco Voice.
- Knowledge of Jabber configuration & third party application integration with Jabber.
- UCCX Script knowledge is mandatory.
- Configuration knowledge on CTI integration, Capacity planning of CUCM Cluster.
- Configuration knowledge of features like Hunting, Extension Mobility, Device Mobility, SNR, Click to Call etc.
- Knowledge of configuring third party SIP phones
- Depth knowledge on Dialing plan & manipulation.
- Experience on LADAP integration configuration.
- Knowledge on Dial-peers, Translation rules etc.
- SRST & CME Configuration experience.
- Capacity planning on media resourcing in CUCM.
- Good vendor management skill.
- ITIL oriented, depth understanding of processes.
- CCNA, CCNP ( R&S, Collaboration ) Preferred
- Willing to work in 24/7 environment