Description
NK098 Head of Internal Communications and change management, Banking, Brussels
Major bank is looking for an experienced head of internal communications to be:
Responsible for the development and execution of the bank's internal communications strategy
Responsible for the development and execution of management communication to effectively engage managers and employees on the company's performance, outlook, strategic initiatives, business priorities, values and areas of risk and opportunity.
Responsible for the development and execution of the appropriate communication to drive the corporate culture in which change communication has a specific role.
To support the roll-out of major functional initiatives and the announcement of significant business or organisational developments, and be a key point of coordination for crisis communication development.
Interesting and diverse role involves:
Responsible for the development and execution of management communication to effectively engage managers and employees on the company's performance, outlook, strategic initiatives, business priorities, values and areas of risk and opportunity.
Be the point of coordination to develop management updates and lines to take where situations demand a timely and coordinated response.
Deliver messaging in support of significant business or organisational developments, and the roll-out of major functional initiatives that impact the company, whether on local or on an international level.
Responsible for the development and execution of the appropriate communication to drive the corporate culture in which change communication has a specific role.
Design and manage memorable employee events that improve awareness of the company's direction and strengthen morale and loyalty through spontaneous engagement. This includes orchestrating the Management Network meetings and the annual Group staff event.
Manage content and interaction on the Corporate Communications and Management Network communities located on our employee collaboration platform in close partnership with the Knowledge & Collaboration team.
Participate as a key member of the business resilience communications team monitoring the situation and creating appropriate LTT to stakeholders as needed.
Champion the importance of communications best practices and ensure adherence to the company's media protocols.
Assist with media monitoring and become a source of intelligence on competitor, industry and client developments in the digital and social media.
You must have the following:
a proven track record as Internal Communication Manager in international
company; within a Matrix organization
prior experience developing and launching communication
campaigns in the context of change
developed monitoring tools and feel comfortable with technology
been successful in complex business environments, within a
multinational environment
Educated to degree level (Master level)
fluent in English and fluent in at least Dutch or French. Trilingual
candidates will be preferred.
Key competencies:
Change Communication expertise: you have a deep understanding of change communication practices and are able to demonstrate psychological analysis skills to measure and anticipate the effect of difficult communications on people
Business acumen: you understand the banking sector .
Relationship management & Networking: you are able to engage, influence
and have impact, listen and communicate effectively. You can build trust and
credibility at all levels in the organisation, engage and motivate our people
You have developed conceptual thinking and can also demonstrate hands-on
capabilities according to the situation
You have strong project Management skills, having collaborated with multiskilled
teams
You have the ability to take initiatives in a changing environment and deal with
ambiguity
You have prior experience managing a team and are generally interested in
developing people
Ref: NK098
Rate: euros per day
Duration:3-6 months
Language: English with either French or Dutch.
Location: Brussels