Description
SAP ISU Consultant.
IDE/Device Management, Meterworks.
Dublin, Ireland.
Responsibilities:
- Functional consultant with hands-on ISU functional experience for electricity and/or Gas Industry.
- Functional experience in SAP IS-Utility for large Project and Support team including business process definition, configuration, functional/integration/performance testing etc.
- Possess strong communication skills for interaction with different stakeholders technical and Non-technical.
- Ability to create/maintain project documentation to allow smooth transition of Project into Support organization
- Ability to maintain a common set of scoping, design, implementation and test artefacts and templates in line with agreed Project definitions
- Support of core business processes
- Preventative maintenance tasks to ensure IT systems are operational and secure, and to prevent future incidents
- Troubleshooting incident and problem resolution, maintaining the highest levels of customer satisfaction possible
- Batch monitoring and recovery of failures with a view to improving the system/batch performance
- Delivery of ad hoc unplanned changes
- Managing Project and change request (CR) scoping, estimation and design through to implementation.
Skills/Knowledge:
- Configuration and functional expertise of key functional components:
- Master Data and Basic Functions
- Device Management
- Meter Reading,
- Meter works
- Device Technical Master Data,
- Market Messaging IDE (Intercompany Data Exchange),
- Energy Data Management
- Work Management
- Knowledge of Market Opening Processes (eg New Registration, Acquisition, Withdrawal, Switch Documents etc.)
- Knowledge of Meterworks and Service Orders.
- Hands-on experience with Workflow Configuration desirable.
- Configuration of Master Data Generator Templates desirable.
- General knowledge of Residential Billing for Gas and Electricity
- Knowledge of working with OpenText/Streamserve for issuing of letters is desirable.
- General knowledge of Billing/Invoicing of Collective Billing & Un-metered and Street Lighting Billing is an advantage.
- Previous experience in CRM 7 project/support work is desirable for some roles
- Implementation experience of SAP Support Packs and Upgrades