Description
Vendor Manager, Telecoms - Dublin
We are a global consultancy operating in the telecom sector and currently seeking an experienced Vendor Manager to be based in Dublin:
Role Overview:
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Seeking an OSS/BSS Specialist who will be responsible for Vendor Compliance, Communicate with Customer and relevant stakeholders directly, and analyze the business development to align the business vision with customer.
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Ensure contractual compliance of all impacted vendors, both as a Managing Agent and for Direct Sub-contractors.
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Analyze and document business processes, thereby reviewing, analysing and interpreting stakeholder requirements associated to specific business process elements
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To implement governance procedures & tools to ensure vendor contractual adherence
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To identify, assess, escalate, monitor, control and report on contractual risks and issues
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To facilitate the resolution of contractual risks and issues
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Document workflows and results of business analysis and obtain sign-off from client on the specifications.
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Review all processes
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identify new requirements towards Amdocs systems and products
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Contribute in the implementation of OSS solution design/architecture
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Define impacts and cost of the implementation. Risk.
Key responsibilities
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Ensure all vendors (either subcontractors or managed 3rd party) are effectively engaged, classified and mapped to the program.
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Ensure adequate contractual agreement are in place with each vendor of the program within the requirement timeframe
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To implement governance process, procedures and tools to ensure contractual adherence.
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To identify, assess, escalate, monitor, control and report on contractual risks and issues
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To facilitate the resolution of contractual risks and issues.
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Ensure vendors fulfilling its obligations in respect of the contract, such as KPIs, deadlines, general communication and exchange of agreed information.
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Monitor and audit activities against the contract to identify common compliancy issues and propose improvement opportunities
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Effectively communicate with all program managers (customer, delivery, vendors)
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Resolve conflicts between all parties, managed and monitor escalations.
Critical Experience
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5+ years of BA or Analyst experience (preferably in telecom industry)
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OSS BSS experience
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Experience working for Big Telecoms clients
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experience in leading commercial engagement and SOW's
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Ability to influence and implement processes
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Excellent communication and presentation skills
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Leadership skills, and self-motivation
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experience of working in the telecommunications industry
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Presales experience
If this is of interest, kindly send through an updated CV and I will be in touch!