Description
Salesforce Trainer - Service Cloud - Live Agent
A Salesforce Trainer - Service Cloud - Live Agent is required to join a Financial Services client and deliver Live Agent training to their Contact Centre team across 4 locations.
The ideal Salesforce Trainer will have previous experience delivering Salesforce - Live Agent training in a call centre environment, creating instructor presentations, user manuals, exercise and reference guides etc.
Required experience:
- Certified Salesforce Administrator (ADM201)
- Live Agent Experience
- End User Training
- Contact Center Software Experience (Live Agent, LiveOps etc)
For more information on this please contact Jerome Hutchins and email your CV to (see below)
ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.