Description
Contact Centre Software Trainer - Salesforce Service Cloud - Live Agent
A Contact Centre Software Trainer - Salesforce Service Cloud - Live Agent is required to join a Financial Services client and deliver Salesforce Live Agent training to their Contact Centre team across 4 locations.
The ideal Contact Centre Software Trainer will have previous experience delivering Salesforce - Live Agent training to call/contact centres, creating instructor presentations, user manuals, exercise and reference guides etc.
Required experience:
- Certified Salesforce Administrator (ADM201)
- Live Agent Experience
- End User Training
- Contact Center Software Experience (Live Agent, LiveOps etc)
For more information on this please contact Jerome Hutchins and email your CV to (see below)
ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.