Description
Position: Systems Analyst 2/NOC Analysts
Location: Pittsburgh, PA
Duration: 2months +
Job Type: long term contract
Job Description:
- The NOC Analysts position is an open ended contract position. While several individuals from the NOC have moved onto other teams within our infrastructure support group and ultimately been hired, there is no guarantee that a NOC Analyst will be hired on as an employee.
- This position is for shift work. The shifts are scheduled either three or four days consecutively, and the shifts change on a monthly basis. Shifts coinciding with regular business hours (Monday - Friday 8AM to 5PM) are scheduled as four 10 hour shifts starting at either 6AM or 10AM. All overnight and weekend shifts are three 12 hour shifts, which are paid as 40 hours a week. Overtime is often an option (with approval), but is not available to new hires until they have been in the position for some time.
- The Network Operations Center (NOC) is not like many other NOC's - at NOC Analysts are responsible for coordinating and sometimes executing hardware repairs on Servers, are regularly troubleshooting issues with Servers, and following SOPs provided by technology owners to address recurring issues. The NOC operates primarily out of a ticketing queue which updates in Real Time to show infrastructure related alerts for over 5,000 Servers at over 400 sites globally. Due to this, remote system administration experience is key to success in this role.
For this NOC Analyst role, Systems Administration experience is required in:
- Windows Server and/or
- Unix/Linux server platforms
Other desirable skills include:
- Backup/Restore
- Citrix
- DNS
- Networking (Cisco)
- SQL Database
- Virtual machines
Comments:
Buyer Reference: NOC Junior Analyst - open ended contract position
Description:
- Requires technical degree and/or applicable work experience. Solve computer problems and use computer technology to meet the needs of an organization. Design and develop new computer systems by choosing and configuring hardware and software.
- Devise ways to apply existing systems' resources to additional tasks. Work with specific types of computer systems-for example, business, accounting, or financial systems or scientific and engineering systems. Use techniques such as structured analysis, data modelling, information engineering, mathematical model building, sampling, and cost accounting to make sure their plans are efficient and complete.
- Create custom applications tailored to an organization's tasks. Proficient in both programming and systems analysis.
Additional Prescreening Requirements:
- (1 Mandatory) Education/Formal Training verifications should include contacts made to reported educational institutions and previous employers to verify information contract employee provided.
- (1 Optional - per Request) Some positions may require certain medical clearance before assignment such those requiring the wearing of respirators. Guidelines for such positions will be provided by client