Description
SBTech is an industry leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. SBTech currently employs over 500 professional and experienced individuals- with the number rising daily. Here at SBTech, we allow you to create your own career. Opportunities are only limited by your ability, motivation and imagination- we simply believe in hiring the best people and providing them with the best tools.Key Responsibilities:
• Handling customers accounts, solving account problems and providing information via emails, telephone and on-line chat;
• Proactive communication with customers to increase customer retention and value.
Job Requirements:
• Excellent English – verbal and written.
• Excellent German - verbal and written.
• Sports knowledge is a MUST
• Previous working experience as a customer support representative is considered a big advantage.
• Great communication skills, flexible and reliable
• Ability to work on shifts (including nights and weekends)
• Any other language is an advantage
• Good computer skills
Why join our Dream Team?
Here we're working really hard (yet not burning-out-hard), but also learning and developing fast (like Usain-Bolt-fast). We are looking for smart and focused people who represent the team spirit and are trustworthy allies in achieving great results. The business environment provokes us to be dynamic and innovative and that’s exactly what we are. We offer great career opportunities – you simply have to seize them.
The Company offers excellent employee benefits:
• Very good remuneration!
• Plenty of social benefits: additional health insurance, sport activities, food vouchers…
• Regular bonuses based on personal results.
• Trainings and certification programs.
• Formal review process twice a year.
• Opportunity to join a team of great professionals (like you).
• Dynamic and friendly work environment.
• Open and transparent communication.
• Team activities, (memorable) team buildings, Christmas party.
• Brand new office.
If you are interested in joining the SBTech team, send us your CV in English.
Only short-listed candidates will be contacted.
Confidentiality of all applications is assured!