Description
Oracle eBusiness Suite R12 Technical Author/Business Process Mapping Expert required documenting and writing Oracle Standard Operating Procedures (SOP) for an Oracle Order to Cash programme
Details
The Commercial SOP writer will be responsible for ensuring accurate documentation is created to an agreed format for SOP's of all commercial processes across the global commercial operations. Working alongside a BA and programme lead the role will involve significant travel to regional offices. This role is the primary documenter for the Commercial function in its efforts to memorialize both the as is and to be future states.
This position will be responsible for:
In face to face observation sessions on regional sites to document the commercial processes in an agreed format and form and to a consistent standard and language
Work with a broad section of the customer community to understand the current as is state working in parallel with a BA
Maintaining the SOP database for commercial and all associated support documentation
Working as part of the Global Commercial organization
Essential functions
1. Responsible to track and report on SOP production states - by Commercial region and by Operation.
2. Work with the Programme lead to ensure the delivery plan is met and that documentation is delivered in a timely manner and to the required standards
3. Work as part of a small commercial group developing both existing and future states for the business
4. Act as part of the global commercial team exhibiting high level of political correctness and confidentiality with appropriate cadence and cultural understanding.
5. Where required to present SOP progress to the commercial directorate.
o Deep skills in Visio, MS Projects and Powerpoint
o Experience in a global role (dealing with people around the world)
o Ability to work across multiple groups and countries plus broad functional areas to obtain buy-in and support, communicate
o Excellent analytical and problem solving skills
o Highly self-motivated, self-directed, and attentive to detail.
o Strong Commercial process and terminology understanding
o Highly organised and methodical
o This a team role and will require a highly collaborative approach
o Good language skills, whilst not essential would be highly desirable
- Some exposure to Project Management in a matrixed, international organization would be highly desirable
- Top 4 Consultancy experience would be highly beneficial
Experience in IT change projects would be highly beneficial
A knowledge of SOP production and Oracle would be highly beneficial
Experience of change and transformation highly desirable
Keywords: Oracle EBS, Oracle Applications, Oracle R12, Oracle Order to cash, Oracle Standard Operating Procedures, Oracle Business Process Mapping