User Researcher| Digital Transformation - London

London  ‐ Onsite
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Description

User Researcher - Digital Transformation

Our client is looking for a User Researcher with experience of Agile, User Centred Design, RITE, Usability Testing, Contextual Enquiry and Usability Metrics. This position will be based in central London on this large-scale digital transformation.

The User Researcher candidate will be a passionate advocate of user needs based design, design thinking and service design.

The User Researcher role:

You will conduct research and generate new and useful insight to shape the development of new digital services while maintaining the focus on user needs. Working as part of a wider research team on different project deliveries, you will distil and share your insights to inform the work of your colleagues.

User Researcher - skills and experience required:

Essential:

  • Proven record in Digital Research
  • Proven experience of creating research strategies/approaches
  • Full understanding and demonstrable experience of research methodologies. Qualitative: RITE, usability testing, facilitating workshops and contextual enquiry. Quantitative: usability metrics.
  • Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
  • Confident in explaining user needs and acting as a persuasive advocate for those needs both within the team and the department at large
  • Demonstrable knowledge, experience in and passion for user centred design practices
  • Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions)
  • Comfortable working with data, from gathering and analysis through to design and presentation
  • Comfortable in the capacity of mentor for other user researchers

Desirable

  • Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
  • Experience of working in an agile development environment with designers, business analysts and developers to create new digital products and services
  • Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phases
  • Experience of identifying user needs of users with accessibility requirements.

If you want to be part of this large-scale digital transformation programme and this is a match for your current experience, apply now for more information.

Duration: 3 months (+ extensions as required)

Location: London

Pay rates: up to £450 per day

Start date
n.a
Duration
3 months (+ extensions as required)
(extension possible)
From
Difrent Ltd
Published at
30.05.2017
Project ID:
1351859
Contract type
Freelance
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