Description
OverviewOur client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.
We have great opportunities for German e-Payment Experience Specialists for a young, Irish co-founded payment solution provider based with our client in Cork. If you have a drive to deliver extraordinary experiences to customers, an interest in solving technical problems or payment related problems, dealing with different nationalities and you love an exciting START-UP ENVIRONMENT– this job is exactly for you!
Responsibilities:
• Provide friendly and efficient service to the customers.
• Deal with queries appropriately.
• Prepare creative and accurate messages or send prepared responses to customer emails.
• Find information and troubleshoot problems using provided resources.
• Respond professionally to customer's phone calls with a friendly manner.
Requirements:
• Fluent German & English (written & spoken)
• Technical/ financial interest
• Creativity
• Passion to discover new things
• Able to provide simple solutions using available resources
• Flexibility and youthful curiosity
• Energy
• Personality attributes: patient, active and adventurous, natural communicator, friendly and outgoing.
Salary and Benefits:
23.100 Euro (gross) per year + excellent benefits
Sign on Bonus of 1.500Euros will be payed out once with the first months salary
One month paid training is provided.
First two weeks of accommodation are provided for candidates coming from abroad.
If you are motivated, looking for a new challenge in the payment technology area and have a passion for helping people please contact me on