Description
We are looking for an experienced content designer to join a blue chip organization in Telford.
Key Responsibilities:
Needs analysis
Transition
Develop and manage relationships with GDS
Develop transition plans and attend planning meetings with contacts
Actively develop and apply content and format strategies
Be an advocate for the department to train and develop colleagues
Scoping, commissioning, writing, editing and publishing digital content across all channels (web, mobile, social media)
Making sure customer journeys are the best they can be
Managing relationships with subject matter experts to make sure content is accurate
Monitoring the performance of content and tools and work with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback
Identifying ways to improve the content and to iteratively improve the product
At ease working in an agile environment with rapidly changing deadlines, workloads and goals
Specialist skills required
Extensive experience of writing for the web, with proven ability of creating content that is accessible and usable
Exceptional skills in convincing people that user needs and a usable approach is the only way to present information
Proven experience in using metrics and user feedback to define/refine content
Proven experience of working within a web application development environment, proficient in writing Markdown, picture sourcing and editing
Experience in choosing the best format for displaying information to the user
Experience in working with content publishing systems
Competencies required
Leading and team working
Analysing evidence and thinking strategically
Focusing on customers and stakeholders
take complex language and processes and make them simple to understand
work with people who don't understand good web usability
be able to explain your decisions/edits clearly
So if you are an experienced content designer please apply today!