Description
We are Global IT Recruitment specialist that provides support to the clients across UK and Europe. We have an excellent job opportunity for you.
Job Title: Experience Manager (2x openings)
Location: Remote/London
Duration: 12 Months Contract initially
What you'll do:
- Help lead the evolution of client, further developing it as a critical point for the company's consumer and enterprise solutions.
- Use data, customer and competitive insights and industry standards to find opportunities to build innovative capabilities and compelling user experience
- Identify knowledge gaps and collaborate with internal and external partners to drive a wide range of research type (E2E reviews, audits, user testing, A/B testing, analytics deep dive )
- Build business cases clearly stating the impact and value of proposed initiatives
- Handle business expectations, by pitching the product vision to internal partners
- Discover, validate, and document requirements
- Work with Experience Designers on customer journeys, UX flows, and page designs
- Transform requirements into feature specs/user stories including story acceptance criteria for the engineering team
- Define goals, set priorities and drive a backlog of features adapted to your markets
- Assess new market opportunity and strategic areas of growth within our audience
- Participate in global planning and vision refinement sessions with business and engineering teams
- Actively address ambiguity and change in the product backlog
- Assess and report on the results of initiatives vs their expected impact
- Present convincingly to executives, partners, and users/customers
Key Requirements:
- 3+ years' experience in digital marketing and/or content strategy roles and Direct experience with B2B and/or B2C digital marketing, including 1+ years of Web Product Management experience enabling marketing and customer experiences.
- Enthusiastic, creative and innovative attitude
- Articulate in documenting product requirements, writing functional specs and user stories
- Ability to manage issue resolution and mitigate risk on the product roadmap
- Proficient in defining roadmaps and delivering with teams that employ agile software development methodologies
- Analytical abilities to test hypothesis and sort through uncertain options
- Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations
- Ability to influence executive and senior level leaders regarding product vision, road map and work backlog priorities and trade-offs
- Ability to collaborate under pressure on time-critical initiatives
- Ability to juggle several initiatives and shift priorities as needed
- BS required, MBA a plus
- Special consideration given for experience across multiple client's Technical Solutions
- English fluency required.
- Availability to travel (10%)