Description
Lead User Researcher- Remote Working- 550 per day. Inscope IR35- Contract to start ASAP until end of October 2021.SmartSourcing is currently recruiting for User Researcher to join a prestigious client based in Hampshire. This role offers remote working with occasional trips onsite.
Looking for an expert practitioner, leading and aligning user research activities across several teams. This role is to ensure that teams take a user-centred, evidence-based approach to service design and delivery. Reuires a UR to develop and assure good user research practice.
The purpose of this role is to support ongoing development of our client products and services, by offering and championing a user/customer view.
Key Responsibilities
- Planning, designing and conducting research sessions to support the design and development of services
- Leading the user research process from developing user recruitment briefs through to test moderation, analysis and report writing
- Considering and using the most appropriate research method to test new product and concept developments, including a variety of methods such as usability testing, interviewing, pop up research to ensuring the user needs are fully understood in the service design.
- Working closely with designers, developers and product owners to turn user data into actionable product/service requirements that feed into and influence product direction.
- Designing, Scripting and analysing qualitative and quantitative data through a variety of research methods such as surveys, analytics, in-depth interviews etc.
- Applying the user-centred design principles to product and service design in an iterative development environment
- Communicating research findings to all relevant stakeholders using the most appropriate styles and techniques to inform decision making based on user needs.
- Managing the recruitment of participants, ensuring a representative sample is obtained with accountability for schedules and value for money
- Promoting user-centred design principles and best practice - Managing research findings such as research reports and video footage to ensure they are accessible by relevant stakeholders.
- Working with the wider user research community to share knowledge and experience
- Conducting research with a range of users with diverse needs with to ensure products and services are accessible and inclusive.
Deadline for this role is Monday 21st June at 12pm. For further information please apply online.
SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.