Description
PS13179 - /T2JBK3
User Researcher
Remote - then client site either Manchester or Newcastle
Duration:
Clearance: BPSS
£560 per day
User Researcher Role description
Colleague View will make it simple for agents to resolve enquiries across benefits by providing a single view of the customer and their benefits in one place. Through our Alpha we will prototype, test and iterate a number of solutions to explore three problem statements.
User Researcher Essential skills and experience
- User research experience
- Writing user stories
Responsibilities include:
- Identifying and communicating appropriate research methodology to address research opportunity
- Recruiting appropriate participants for research plans and goals
- Conducting research methods and activities to capture qualitative and quantitative data
- Identifying and communicating high priority questions and opportunities for research to lead team towards strategic opportunities and tactical improvements
- Evaluating the effectiveness of concepts
If you feel this role is suitable please apply now