Description
Harvey Nash is pleased to be working with our client in the energy sector to recruit a Copywriter on an initial 3 month contract, inside IR35 at a day rate of between £400 - £450 per day.
Role Profile:
- You will be required to oversee, author and edit outgoing customer communications (bills, contracts and letters) for B2B energy supply.
You'll be an experienced copy and communications specialist, developing clear and concise con-tent across the document suite to support the execution of our outgoing communications project. - You'll work across our full outgoing communications suite (approx. 300 document), across the business domains.
- You'll focus on improving customer experience by ensuring our content and communications are engaging, useful and informative while also being compliant.
- You will be responsible for streamlining output to give a professional consistent feel to our business energy supply customers ensuring quality content that meets our business objectives.
- The role holder will be responsible for planning, scheduling and tracking progress of gathering content requirements across the business.
Key Accountabilities:
- responsible for quality of content across the business
- ensure that all content is produced to a high standard and meets regulatory and business stakeholder objectives.
- Write and review copy for different business areas within the Business Energy supply processes
- Be an expert on our brand tone of voice, ensuring it's consistent across all our content
- Work with subject matter experts across the business to develop clear, relevant, useful content
- assist in developing template
- roll out wording specification template to be the business SMEs for initial content gathering
- reviewing initial content from SMEs
- working with the Project Manager on project planning
- Liaison with the House (Legal, Compliance, Data Protection, Regulation) team
- Facilitate a skills transfer at end of project - implementation phase transfer to BAU
Required Experience:
- Solid experience as a copywriter, writing and creating content with experience leading a similar exercise.
- Experience of defining and refining processes to ensure copywriting team operates at optimum output would be desirable.
- Skilled in English language and written communications
- Good at simplifying explanations
- Consistency in tone
- Experience with document composition projects or Systems
- Understanding of data driven wording scenarios would be desirable
- Able to plan and manage copywriting workload and meet multiple deadlines
- Demonstrate excellent attention to detail including proof reading of content
- Able to demonstrate a good understanding of business customers' needs and appropriate language
- Good relationship management skills to engage with subject matter experts across the business
Desirable Experience:
- background in energy/utility business
If you meet the criteria noted above, please submit your CV. We look forward to reviewing your application.