Description
Position: Digital Content Designer
Client: PSR/Ministry of Justice
Location: London, Nottingham, Birmingham, Sheffield or Glasgow
Duration: 6 months
This is quite a wide-ranging role potentially working across a couple of squads within OPG but will encompass:
- Working on user correspondence to ensure it's clear and accurate
- Working with agile teams on the continuous improvement of digital services
- Working with the other senior content designer to ensure content meets GDS standards
- liaising with teams across OPG to ensure guidance content on GOV.UK is accurate
- Excellent content design skills and experience Knowledge of GDS/GOV style guide
- Experience of working on digital services and familiarity with design pattern libraries Prior Experience working on content across channels Able to work with stakeholders
Typical Skills:
- Understand different prototyping techniques and be able to use them to visualise content in context.
- Identify important stakeholders and communicate with them clearly and regularly.
- Contribute to content strategies and policies and can create content patterns or standards.
- Can identify tasks that will provide insights into a problem, formulate hypotheses, gain insights from data and user research, and make decisions on findings.
- Design content to meet user needs and make complex language and processes easy to understand, presenting the right information in the right format for what users need.
- Have robust experience of writing, editing, and publishing digital content.
- Understand accessibility requirements and can design content that works with common assistive technologies.
Work on a single piece of content or on the end-to-end journey of a service to help users complete their goal. May involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels. An expectation that appropriate content is shown to a user in the right place and in the best format; starting from discovery and working closely with user researchers, service designers and interaction designers.
Be responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey. Need to be comfortable using evidence, data and research to make content decisions; build relationships to focus on the needs of the user and to influence stakeholders; contribute to and use the style guides and content patterns.
Security Clearance: BPSS (Basic Disclosure)