Description
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who require a Senior Interaction Designer (100% UX) for one of their financial sector Clients based as Remote.
IR35 - This role is Inside of IR35
About:
Working on a staff product used by front line employees (Branch staff, or Contact centre agents).
This product is used by staff to service the bank's customers. eg lost card, open/close account, update profile etc.
Global redesign/transformation programme from a range of existing tools.
Multiple markets - global product. Stakeholders in diverse locations. Need to adapt the product to local requirements.
The role + type of activities expected from the candidate
- Senior Interaction Designer (100% UX)
- a Senior Product Designer could potentially work as well (70% UX/30% UI, up to 50/50, I'll let Roger comment on that)
- Working closely with various BA teams - and PO
- Understanding complex requirements
- Being able to get clarity on requirements, challenge these when needed, able to feedback on product roadmap/prioritisation
- Preparing and driving workshops (co-creation/focus groups with SMEs, Product Owners, End-users)
- Understanding the different types of users
- Being able to extract real' needs from analysing existing tools + sessions with users/SMEs.
- Proposing concepts - vision pieces (Sketching/prototyping ideas that can be shared).
- Thinking at the product level (holistically - not at a feature level')
- Strong collaboration with other designers/researchers
- Collaborate with your Client's design team, as well as with the client design teams and Governance team
- Plan and estimate design work
- Working closely with visual designers to help define UI components and the overall
- Being happy to work with pre-existing design system/toolkits
- Documenting UX documents (user journeys, annotated wireframes, interactive prototypes where needed)
- Working closely with Dev teams (design walkthrough/QA)
- Defining Usability Testing goals
- Used to work in Agile set-ups (sprints, iterative process)
- Previous exposure to financial sector could help.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.