UCD Designer

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Role: UCD Designer

Location: Remote

IR35: Inside

Rate: 550/day (Umbrella) max

Duration: Until 31/3/22 initially

CV Deadline: 25th November

The role works alongside a User Researcher and a Business Analyst to deliver user insights and design recommendations to shape how we deliver value to our data users and customers. The position will involve but is not limited to:

  • Creation of concept prototypes, user journey, service maps and blueprints and other research-based artefacts to be tested.
  • Planning and conducting workshops with user and stakeholders to define and test current and To-Be user journeys
  • Informing gap analysis and feasibility efforts to document and map existing and To-Be data plus user flows to existing and possible solutions
  • Working collaboratively with teams from multiple programmes to ensure that the information required to create an excellent user experience is fully understood across system and organisational boundaries
  • Visualising, articulating and solving complex problems and concepts; making disciplined decisions based on available information and research evidence.
  • Absorbing large amounts of conflicting information and using it to produce simple designs.

Skills required:

Skills and Experience


  • Demonstrated experience as designer in a digital setting or in a non-digital role as appropriate to job profile.
  • Proven industry experience of applying design knowledge (graphic design, interaction design and service design) and applying that to real-world applications. Able to demonstrate experience and skills, at least, in one of the following design domain:
  • Interaction Design/User Experience Design Experienced in designing user interfaces. Able to demonstrate skills in interaction design and fulfilling user needs. Able to demonstrate your process in designing and building new digital services
  • Graphic design Able to demonstrate understanding of typography for the web, narrative, progressive disclosure, hierarchy, colour and legibility. Can demonstrate design research, cross over in print and media. Aware of context and when best to use imagery and iconography.
  • Experience in working effectively with cross-disciplinary teams, and ensuring that the process for making design decisions is based on evidenced user research and understanding of user journeys.
  • Experience in making complex things simple for users by distilling complex data and information into simple and understandable forms
  • Experience of applying human factors in work.

Applying design skills

  • Can demonstrate end-to-end design ownership in the different phases of a relevant production process (eg software development, graphic design brief).
  • Has demonstrated use of appropriate tools and methodologies to develop solutions that meet the product teams objectives.
  • Capable of designing systems for use across multiple services, and able to identify the simplest approach out of a variety of alternatives.
  • Demonstrated use of incorporating standards into their work or teams work.
  • Evidence the importance of constraints, is able to communicate constraints to design and non-design staff and develop solutions that work within constraints.
  • Experienced in assigning work to staff and monitoring performance, providing advice, guidance and assistance to less experienced colleagues as required.
  • Proven ability to recommend appropriate change and solutions to ensure the design is managed and delivered to time, scope and quality.
  • Experience of acting independently and taking action when dealing with uncertain situations or optimising opportunities.

Designer in a software environment can

  • Experience of managing the design experience for digital services in all stages of the software development life cycle (SDLC).
  • Proven experience with prototyping and iterative design.
  • Experience of using mobile first approach.
  • Proven experience with prototyping and iterative design.
  • Evidence of working in an agile development environment alongside product owners and with researchers, content designers and developers to design and build new digital services.

Designer in a non-software environment can

  • Experience of managing the design process with clients to produce designs of the highest quality.
  • Can provide examples of having developed common ways to produce graphics, enabling non-Designers to produce template solutions.
  • Proven experience with prototyping and iterative design.


  • Portfolio that demonstrates practical or strategic examples of their design specialism.
  • Experience of working in an agile/lean development process. Experience of working in multidisciplinary teams.
  • Experience with designing for users with low digital skills" and/or "designing for users with range of physical and cognitive impairments".
  • Experience of contributing to design systems. For example, producing self- service systems for non-Designers, using common patterns, components and elements.
  • Graphics Experience of different client markets. Has developed infographics and experience of producing designs in different channels.
  • Experience of Healthcare and/or NHS organisations.
  • Candidate is familiar with popular design frameworks such as BBCs Global Experience language (GEL) amongst others.
  • Has experience of managing staff within and outside their specialism.
  • Extensive experience with using prototypes to explore solutions and facilitate requirements.
  • Experience with design patterns and their iteration. Tests with others and sees prototyping as a team activity.
  • Demonstrate technical competence in related technologies.
  • Proven ability to think strategically: Can make measured steps towards strategic goals.
  • Experience with design tools. Can provide evidence and practical experience of using design tools such as Marvel, Sketch, Adobe, Affinity, Invision etc.

To apply for this role please submit your latest CV or contact Aspect Resources

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