Description
Key Responsibilities
- Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals via workshops, interviews, site visits.
- Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on design.
- Design short- and long-term UX vision and strategy for products and applications supported.
- Develop a deep understanding and documentation of customer journeys, personas and segmentation.
- Collect and analyze user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing.
- Design solutions to address critical user pain points and opportunities to increase efficiency.
- Apply user-centered design processes that incorporate data (eg, from real user monitoring (RUM) technologies), user insights, and continuous feedback.
- Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables.
- Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences.
- Translate user research insights into stories, and partner with development team members to prioritize and deliver them.
- Use and coach others on UI/UX tools, techniques, and best practices.
- Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on user, customer, and business outcomes
- Contribute to and promote adoption of design patterns, standards, and systems.
- Experience in designing B2B application from ground up. Preference for experience in manufacturing domain similar.
- Deep skills in one or more of the following design disciplines: interaction design, user interface design, information design, graphic design.
- Ability to distill complex concepts into design concepts and requirements.
- Experience with user research methods and techniques (eg, usability testing, contextual inquiry, etc.) and conducting user acceptance testing.
- Ability to collaborate effectively and influence decision making across multidisciplinary teams.
- Adaptability and a willingness to learn new skills, technologies, and frameworks.
- Strong stakeholder management and facilitation skills, both for internal and external stakeholders and senior leaders.
- Proficiency in UX design tools (eg, Figma, Adobe XD, InVision, etc.).
- Demonstrated ability to communicate complex technical information to various stakeholders verbally and in writing.
- Good understanding of agile development methodologies
Skills & ExperienceQualifications
Bachelor's degree in Business, Product Design or a major design discipline (or equivalent training or years of experience).
5+ years of experience as a UX/UI designer.
Skillset level: Senior
Resource location: Remote
Employment: Full time
Mobility: Occasional travelling
English: Profound