Content Designer

Leeds  ‐ Onsite
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Description

Role: Content Designer

Contract Length: 12 months

Location: Leeds - min 2 days a week in office

Minimum Requirement:

Working in a multi-disciplinary team to design user-centred content for Universal Credit (UC) claimants and staff. Building domain knowledge around that team's 'theme'. Collaborating with user researchers, interaction designers and other disciplines and stakeholders to identify the best ways to meet user needs within departmental and technical constraints. Working with content design colleagues to identify and implement improvements to existing content, working practices and processes. Supporting content colleagues by providing constructive feedback on their work. Helping non-content colleagues to understand the value of user-centred content design (as opposed to copy editing). Advocating for an evidence-based approach to content design decisions. Contributing to the creation and maintenance of content design guidance. Attending regular and ad hoc meetings with theme teams and the content team.

Skills profile
  • Agile working. You understand the role of content in multidisciplinary teams and can articulate and advocate for it. You can work collaboratively with colleagues from other disciplines in multidisciplinary teams.
  • Content concepts and prototyping. You can build and create a variety of different prototypes. You can choose the most appropriate option to visualise content in context for different audiences.
  • Stakeholder relationship management. You can negotiate with and influence stakeholders, and you can manage relationships effectively.
  • Strategic thinking. You can help lead the design and implementation of strategies, evaluating their impact and progress to ensure business objectives and the needs of users are being met.
  • User focus. You can collaborate with user researchers and performance analysts to advocate effectively for users. You can understand the different types of user research, evidence, and data and how they're used.
  • User-centred content design. You can show a deep understanding of end-to-end journeys and how content is affected within these journeys. You can identify where journey fixes or content improvements need to be made.


Security Clearance: BPSS Basic but need to be eligible for SC

Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Start date
10/2022
Duration
12 months
From
Michael Bailey Associates
Published at
26.09.2022
Project ID:
2468455
Contract type
Freelance
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