Description
We are currently recruiting for our client, a prestigious telecommunications company, for a Service Operations Assistant to join their business in the United Kingdom.Position Title: Service Operations Assistant
Position Type: Permanent
Start Date: March 2015
Location: United Kingdom
Contact: Kimberly ReMine |
Responsibilities
- Manage billing invoices from service providers
- Produce and organize usage data and issue invoices to customers
- Daily monitor, analyze, and collect data
- Responsible to minimize costs and improve service
- Produce monthly reports (including mobile, VoIP, Wi-Fi, etc) for European customers
- Support various issues related to mobile networks (Mobile, VoIP, Wi-Fi)
- Process service orders
Qualifications
- 2+ years in data analysis
- Previous role relating to improving of customer service
- Knowledge of mobile network operations
- Knowledge of billing systems
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Advanced Microsoft Excel and Powerpoint skills
Please submit your CV to:
Quoting reference: MGKRSOA5429
Or call PERSON on:
View our latest jobs: www.manningglobal.com
If you know of anyone within your network who may also be interested in this position, we highly appreciate you forwarding this email & position to them.
Please note:
1. That we do all we can to respond to your application but if we have not contacted you within 2 business days following your application, it is likely we are not able to consider your application for this position.
2. We cannot consider your application for this position if you are currently working for our client. Your application can only be considered if you have written confirmation you are leaving your current position.