E-Learning Manager (12 Month Contract)

Mayo Galway Roscommon  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Community Education Manager - Mayo Position Description: This role involves leading our community education team and managing education needs of our global online community by creating consistent learning experiences. You will be responsible for identifying, implementing and managing new training and education techniques to maximize each community member''s long term potential and retention. You should have a background in education or training, with a passion for the web and online media. Ideal candidates should also be business and marketing minded. This role requires very strong teamwork, communication and presentation skills as well as the ability to systematically analyse and community data to identify training and education needs. Responsibilities Responsible for global online community education and quality of new community members Manage global online community quality through the design and implementation of new training, learning and knowledge management techniques to maximize retention rates Manage the development of effective introduction programmes, conduct regular reviews of the effectiveness Manage the production of specific education materials including recordings, e-Learning courseware, videos, individualised feedback, assessments and tests for the global online community Systematically analyse large amounts of production data to identify training needs Manage community communication pertaining to training and knowledge management Monitor and review the progress of community members through data analysis. Amend and revise programmes as necessary in order to adapt to changes Summarize and present large amounts of data graphically Deliver community insights and trend reports in line with customer and business needs Responsible for staff performance by managing, supporting and motivating the community education team members. Manage ongoing professional learning and development of the community education team members Manage and drive efficiency of the community education team member assignments to ensure full and effective use of team resources Build and maintain strong internal relationships across business functions keeping them informed of key trends Help program teams solve specific training problems and the technology team to continuously develop and enhance the community platform Participate in customer calls, business reviews and other program-specific meetings Ability to take program related ideas/suggestions and see them through to fruition, in particular through collaboration with various business functions and teams Skills amp; Experience Effective leadership, interpersonal and communication skills Ability to organize, manage, and communicate across functional teams Research experience including conducting of surveys is a distinct advantage Problem-solving, analytical skills and ability to bring concise insights to large volumes of data Proficiency in using Excel and PowerPoint as well as strong presentation skills are essential Experience in a multinational or global training/education environment with solid understanding of e-Leaning is preferred Experience in marketing or digital media is highly desirable Experience of using online social media in a work environment, or professional use of social media is highly desirable Educational Requirements: 3rd level qualification in a business, marketing , or IT related degree Formal training qualification or education background is desirable To apply please forward your CV to or call Eimear Dalton on FRS Recruitment is committed to promoting diversity and disability in the work place and is a KANCHI 100 company.
Start date
ASAP
From
FRS Recruitment
Published at
01.04.2015
Contact person:
Colin Donnery
Project ID:
878210
Contract type
Freelance
To apply to this project you must log in.
Register