Customer Service/Customer Care Manager - Stroud - Upto £50K

Stroud  ‐ Onsite
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Description

Customer Service/Customer Care Manager - Stroud - Up to £50K + Benefits

An exciting opportunity for a Customer Service/Customer Care Manager to join a company that is focused on delivering an exceptional customer experience for both prospect, new & existing customers.

As a Customer Service/Customer Care Manager you will be required to ensure all customer interactions are timely, efficient, customer focused whilst complying with all legislative frameworks.

Skills/Experience
  • Experience of managing and developing teams within a fast paced service environment
  • Experience of delivering change management and business improvement initiatives
  • High level of management and operational development skills
  • Ability to assess, analyse and make decisions in a fast moving environment
  • High level of numeracy, accuracy and problem solving ability
  • High level of computer literacy, ideally with experience of SAP and Salesforce
  • Business improvement and process management skills
  • Report writing and monitoring ability
  • Training skills


If you would be interested in applying for this vacancy or for more information then give me a call on or upload your CV on the link provided.
Start date
07/2015
From
Computer Futures
Published at
21.07.2015
Project ID:
949093
Contract type
Permanent
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