Description
Quality Assurance (QA) Manager - Risk Financial Services - £300 - £350 pd
Robert Walters is currently engaged with a Financial Services client based in Birmingham to recruit a Quality Assurance Manager to join the Legal Risk Management team who support the legal division in the identification and the management of risk.
The Quality Assurance Manager will work with the team to ensure team members work to defined processes, policies, procedures and controls to drive the products and services from Legal to meet the required expectations. Working in the team and with others across the bank, you will be responsible for creating and implementing a quality program. You will create the Quality Assurance process, policies and procedures, achieve signoff of the Quality Assurance Framework and drive and teach others about the control framework and how it impacts quality Legal output. You will work to identify best methods for implementing the quality programme and implement quality measures to assess/improve the performance of the process.
The Quality Assurance Manager will have extensive experience and a strong track record in designing and delivering quality assurance in a service organisation and use of suitable tools and techniques such as process mapping experience. You will have a strong attention to detail, strong writing and editing skills. You will ideally have experience of having worked with a legal department or have an understanding of how a legal function operates.
This is an excellent opportunity with a growing Financial Services organisation in The Midlands.
Apply below or to find out more about the Quality Assurance (QA) Manager - Risk Financial Services - £300 - £350 pd job contact Kayte Short on (see below) or call quoting the reference .