Description
IT Training Manager - IT Training solutions - End-User Training
We are currently looking for a Global IT Training Manager to deliver following tasks:
- Develop, implement, and monitor End-User Training and Education, and oversee the development of the IT solutions
- Promote effective End-User knowledge management/collaboration and set performance metrics to evaluate end users' productivity
- Create training outlines and determine instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, meetings, and workshops
- Select the best in place platforms, applications, and solution to conduct the training for a large community of global users
- Work with strategic partners on the design and development of the training and closely track the KPIs
- Define End-User training goals and establish a training curriculum to meet them
- Define End-User training delivery method that is scalable and caters for self-learning
- Govern the process for generating, reviewing and improving End-User training material content
- Plan and implement the End-User Training Timetable
- Work closely with cross-functional regional and global teams within the organization to understand the main areas to be the focus of the IT training modules and develop the IT training and enabling programs
- Ensuring that training curricula are produced and delivered with an extremely high degree of quality and just in time
Key Skills:
- 7-10 years of proven management experience leading training, development, and IT projects
- At least 3 years of experience with projects at regional and global level
- Strong experience in designing and implementing training solutions
- Ability to work effectively across a global multicultural and multilingual team and travel to different sites
- Demonstrated knowledge of online and virtual instructor-led training
- Good knowledge of End-User training tools and best practice
- Experience in working with project teams to obtain training content and outstanding leadership and project management skills
- Knowledge of latest innovative trends in training and LMS platforms
- Knowledge of Agile methodology
This is a great opportunity to work for a very large company.