SAP IS-U Functional Expert (CRM) - Dublin

Dublin  ‐ Onsite
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Description

SAP IS-U Functional Expert (CRM) - Dublin

System Dynamics has an urgent requirement for SAP IS-U Functional Experts in CRM, for our growing team in Dublin city centre. This is a 6 month initial contract with likely extensions, starting Sept/Oct 2015.

Specific Experience Required

Nominated resources would need to have the following experience:

Relevant degree with a minimum of 5 years experience in SAP IS-U for Electricity and/or Gas industry

Configuration and functional expertise of SAP CRM7:

o Minimum 5 years SAP CRM Experience ideally in the utility industry

o Advanced knowledge of Activity and Task Management, Email Management, Interaction records, Campaign Management and Marketing in CRM 7.0 is essential

o Ability to demonstrate comprehensive understanding of core CRM processes, data and knowledge of integration points with related SAP modules in ECC and CRM Middleware is essential

o Knowledge of CRM BOL/GENIL concepts and OO programming concepts used in SAP CRM 7.0

o Comprehensive knowledge of CRM ISU Data Model

o BSP configuration and design skill is essential

o Knowledge of capabilities provided in CRM Ehp2 is desirable

o Exposure to PI, BW and SOA is desirable

Implementation of SAP Support Packs and Upgrades

Knowledge in the following specific areas would be an advantage:

o A solid technical background with excellent ABAP debugging skills is desirable OpenText Streamserve Version 5

o Testing (HP Quality Centre 11.0 Enterprise Edition) and Quality Assurance

General Competencies

Nominated resources would need to have the following competencies:

Strong interpersonal and communications skills

Strong troubleshooting, problem solving and work planning abilities

Strong process orientated approach to problem solving and working

Demonstrated flexibility and motivational skills

IT Change, Incident and Problem Management Processes (Service Management)

Development/Enhancement of Processes/Procedures and Standards

Ability to work well with customers, suppliers and fellow team members.

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Start date
Sep/October 2015
Duration
6 months +++
(extension possible)
From
System Dynamics Ltd
Published at
30.07.2015
Project ID:
955396
Contract type
Freelance
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