Configuration Analyst

Georgia  ‐ Onsite
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Description

We are looking for a Configuration Analyst for a 6 months contract role in Alpharetta, GA.

Responsibilities for Configuration Analyst:
Provide configuration services using Configuration Center for CLIENT's product suite, including Aloha Quick Service, Aloha Table Service and MenuLink.
Execute configuration changes to Aloha products in response to new client promotions, pricing changes, or other updates that directly affect the in-store operation of the Point-of-Sale system.
Execute configuration changes to MenuLink Back Office software in response to a client's supply-chain or labor-management related updates.
Serve as subject matter expert to clients and team members with respect to their given Aloha solution, its configuration, and its implementation.
Troubleshoot issues that arise from clients and other team members and escalate appropriately. Maintain responsibility for the execution of project plans.
Be able to work in a diverse team including individuals of various technical and process skill levels.
Identify areas for internal process improvement.
Serve as a backfill for other team members during peak times or when staff availability is minimal.
Other job related duties as assigned.

Skills for Configuration Analyst:
Applies research, information gathering and analysis skills to factual information; role absolutely requires analytical problem solving skills
Completes role appropriate database and/or tool training required for Aloha Enterprise product suite including Configuration Center and MenuLink
Develops design knowledge of Aloha Enterprise products and of brand/customer specific solutions that have been implemented
Develops some working knowledge of Aloha hosted solution infrastructure and systems
Maintains a working knowledge of appropriate CLIENT and PS systems and tools

PREFERRED QUALIFICATIONS:
Experience with the configuration or management of Point-of-Sale systems
Experience with supply chain management or labor management applications
Hospitality experience within a leading food service organization
Previous experience with products (Aloha, MenuLink, Insight, etc

Start date
n.a
Duration
6 months
From
Synergy America, Inc.
Published at
01.08.2015
Project ID:
957194
Contract type
Freelance
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