Description
Communications and Stakeholder Advisor required to support project team of main contractor on a large rail project
The role will require you to manage internal and external stakeholders and plan, draft and issue communications. You will be a focal point for news and information about Crossrail.
ROLE SCOPE
- Network Rail's West Outer Communications Manager and PR team
- Other parts of BB, particularly for approvals
- Client Management Team
- Project Management Team
- Rail Project Planning Team
- External stakeholders
KEY INTERFACES
- External public relations, liaising with trade press and local press as required
- Understanding and monitoring the Rail Stakeholder Map
- Project Communication Strategy and Plan
- Delivering communications to internal and external audiences as agreed in the Communications plan
- Supporting managers to communicate effectively with their teams
- Measure and report on the effectiveness of internal and external communications - identify areas for improvement
- Manage employee survey
KEY ACCOUNTABILITIES
- Produce a communications strategy and plan (covering both internal and external audiences)
- Draft external communications eg Notification Letters
- To design and produce newsletters
- Monitor feedback and act accordingly
- Work closely and support the Network Rail communications and PR resources
- Provide tools, techniques and materials to support project communications
- To draft briefs for line managers to support effective communications
KNOWLEDGE & SKILLS
- Excellent Multi-Channel Communication Skills: communication strategy, planning
- Influence and Persuasion at senior levels
- Planned and organised
- Builds strong relationships
- Proactive
- Tenacious
- Collaborative
- Team Work
- Project Management
EXPERIENCE REQUIRED
- Programme Communications
- Stakeholder Management
- Verbal and written internal and external communications