Description
Sr. Business Analyst
[Business Analyst, Banking/financial services/insurance, Fraud investigation]
Knowledge and Skills Requirements:
- Demonstrated experience writing and reviewing infrastructure business requirements covering Network, Security, Active Directory, Storage, Database, Virtualisation and Facilities Engineering domains
- Strong command in best practices of data centre infrastructure management, support and service level agreements
- Authoritative in underlying Authentication, Authorisation, Encryption and tunnelling technologies
- Comfortable dealing with difficult stakeholders and opinionated developers and architects during facilitated sessions and during the development life cycle
- Adept at getting sign off of business requirements from senior stakeholders
- Experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys and overall Process Re-engineering
- Experience of relationships with senior customer staff
- Business analysis role with personal accountability for delivering and managing requirements to time and cost for projects
- Development and deployment of formal business analysis methods and tools to govern and control programs
- Solid understanding of the following requirements models: Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams
- Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
Education:
- A degree in Computer Science or a related discipline; or equivalent work experience
Experience:
- Extensive experience in a corporate IT environment
- Significant experience in business analysis or related technical field (application development, deployment/implementation and infrastructure)
- Work experience in a professional services industry, preferred
Certification Requirements:
- Certified Business Analysis Professional (CBAP) designation a plus
- Familiarity with ITIL v2 or 3 would be advantageous