Ericsson Field Force Manager

ID  ‐ Onsite
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Description

Responsibilities:

  • Assess the current dispatch/field force organization and process
  • Produce a report to recommend how to improve and align to best practice
  • Support the establishment of the CNOC to interact with the Dispatch/Field force organization
  • Coach OE Project staff and Telkomsel Dispatch Staff on best practice and optimizing dispatch/field operations
  • Assist Dispatch manage the volume of incidents, how to prioritize converting incidents into work orders

Requirements:

  • Minimum 20+ years of experience in the Operations, Network Implementation or Project Management of telecommunication projects, managing and optimizing dispatch.
  • Proven track in setting up Dispatch in green field operations
  • proven track record of ensuring dispatch complies with Incident, Problem and Event management
  • 5+ years as a consultant
Start date
ASAP
From
Elabram Systems SDN BHD
Published at
23.10.2015
Project ID:
1005936
Contract type
Freelance
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