Mystery Shopper Account Manager - Customer Insight

Job type:
on-site
Start:
ASAP
Duration:
12 months
From:
ITF Solutions Ltd
Place:
Surrey
Date:
10/30/2015
Country:
flag_no United Kingdom
project ID:
1010632

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My client, based on the outskirts of Staines, is looking for a Reasearch Analyst with a specfic background in Customer Insight and Mystery Shopper analysis.

Essentially, this role will manage the day to day running of the company's Mystery Shopper programme, setting up reviews, monitoring costs, troubleshooting issues and working with stakeholdrs to embed the mystery shopper output and results in the business, deriving relevant insight from the data and presenting this at workshops.

If you have held very similar roles in larger companies - retail, travel or catering would be advantageous - then please apply attaching a copy of your current CV for consideration.