Description
Our client, a large consulting firm is looking to recruit an experienced compliance professional to join a conduct team focused on TCF and in particular customer journey reviews.
Requirements
- Ideal candidate will come from a strong compliance background with good retail product knowledge, ideally a good understanding of customer payments and strong TCF experience.
- Customer journey or customer experience a MUST HAVE.
- Conduct/COBS experience beneficial.
- Deep dive process/compliance review experience, again with a focus on customer experience/journey.
- The role is a hand's on/practical compliance role. Our client is not looking for a candidate to drive policy or change. They need somebody with a positive attitude and an aptitude for customer journey, TCF and compliance.
The contract will be run on a 3-6 month rolling basis.