Description
KPMG are currently looking to recruit a number of File Administrators to join the team in Leeds and work closely with one of our leading Financial Services clients.
The purpose of the role will primarily be to collate information and prepare written communication for customer contact, ensuring high quality output at all times.
Key Responsibilities
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File preparation and communication handled in line with agreed SLA and quality framework
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Take ownership for actively striving to improve the process
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Maintain personal compliance of Operational and regulatory risk
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Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme and business standards
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Ensure quality is Embedded within the work with policy
Experience/Skills/Qualifications required
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Excellent written ability incorporating attention to detail
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Computer literate
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Attention to detail
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Effective communication
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Self-Motivated
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Adaptable
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Thrives under pressure