Description
ICT Service Improvement ManagerLocation West Midlands
Start Date
Contract Length - 6 months
A public sector client based in the West Midlands is currently looking for an experienced ICT service manager to help drive improvements within the trusts service providing efficient solutions.
Scope of work
You will be working at an operational level within the I.T. service team developing options for improvements to the future support of the Care Director ensuring that Business, Technical and supplier support are clearly defined and documented.
You will
- Have previous experience of ICT Support Management, managing and developing relationships with customers and suppliers.
- Have substantial experience of managing stabilisation plans for large systems
- Have the ability to take reasoned judgements in high pressure and potentially crisis situations
- Have the ability to manage complex changes to the desktop infrastructure, understanding the impact on operational services.
- Be ITIL Qualified
If you are interested please get in contact with James Hewitson on
To find out more about Computer Futures please visit www.computerfutures.com
Computer Futures, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales