Claims Handler/Customer Service/Call Centre Agent - Based in Crawley -

Sussex  ‐ Onsite
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Description

Our client, one of the second largest professional services network in the world of whom provide audit, tax, consulting, enterprise risk and financial advisory services are currently looking for a number of Claims Handlers/Customer Service Agents to take on an initial 10 Month Contract based in Crawley, West Sussex.

Experience required:

  • Experience of Sales or other financial products is an advantage.
  • Used to dealing with customers.
  • Be able to demonstrate excellent Customer Service.
  • Strong communication skills are essential.
  • Assertive attitude
  • Energetic and enthusiastic
  • History of achieving targets
  • Excellent telephone manner
  • Resilient and able to handle objections.

Role Description

Daily duties will include:

  • Handling incoming calls with customers.
  • Provide accurate and clear information about the claims process to customers.
  • Ask relevant and appropriate open ended questions to obtain facts about the client's PPI Insurance.
  • Pre-qualifying claims.
  • Handle client questions and objections.
  • Deliver consistently high levels of customer service.
Start date
March 2016
Duration
initial 10 Month Contract
From
Synergize Consulting Ltd
Published at
02.03.2016
Project ID:
1082815
Contract type
Freelance
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