Description
Ericsson OSS engineer (Ericsson OSS-RC)
For our Client in portugal we need a Senior Technical Consultant with OSS-RC ericsson experience
(Ericsson OSS-RC is a MUST)
OSS RC System engineer/Backoffice Service Engineer - Ericsson OSS-RC
main duties
providing ongoing customer support: OSS-RC
trouble-ticket management, and escalation to higher levels of support according to SLA.
Emergency handling and creating root cause reports/incident reports.
-day-to-day activities include collecting and analysing traces,
roubleshooting problems occurring on the live network using Ericsson proprietrary tools and Wireshark protocol analyzer (customized with additional protocols).
Hardware support for the several platforms including Sun Sparc,Sun
(rack mounted and blade).
-Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site using Ericsson products, 3rd party, or customized packages.
deploying OSS-RC on new hardware platforms