Communications and Change Management Specialist

Job type:
on-site
Start:
04/2016
Duration:
Till 30/09/2016
From:
ITech Consult AG
Place:
Basel
Date:
04/05/2016
Country:
flag_no Switzerland
project ID:
1103955

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Reference #: 915713NC

Industry: Pharmaceuticals

Location: Basel Und Region

Start: ASAP

Duration: Till (An extension might be possible)

Workload: 50%

Introduction: Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists , project managers , supporters , etc. ) . So we are able to present computer science professionals with the required profiles in a short term.

Tasks Performed:

-Support the Project Workstream Change Management & Communications Lead with various planning and coordination activities relating to change management, communications and training
-Provide inputs to the respective strategies for change management and communication and training
-Create and review communication materials for end-users and specific user groups according to the communications strategy
-Implement various change management measures in alignment with the Workstream Lead
-Create internal training materials for internal support processes (incident management, signing up for training etc.)
-Review training materials provided by the vendor together with the Training Solution Manager against the Training Concept

Role :
-OCM/Training and Communications Workstream Lead, who plans and coordinates change management, training and communications on the project and defines the strategies for all 3 areas
-Training Solution Manager, who does the Training Needs Analysis, defines training strategies and develops a training concept for the project and who also test the training materials
-Vendor that designs the trainings
-Pilot Lead with pilot users (to test training concept and training materials)

Requirements:
-Minimum of 3 years' experience in as a Communications Specialist within IT area
-Excellent communication skills with the ability to impart ideas in both technical and user-friendly language
-English essential, other languages definitely a plus e.g. German, Spanish and French
-Experience in writing and creating communications materials
-Experience in providing training to users e.g. as an IT Trainer - the candidate would not need to carry out trainings, but to prepare the training material
-Strong customer service orientation
-Travel ling required to parts of Europe
-Remote work option is present upon approval

Nice to Haves:
-Pharmaceutical Induatry Experience
-Experience with training, change management and communications in large global IT projects
-Experience with international projects
-Certification in Prosci Organization Change Management / Familiar with the ADKAR Model
-Degree in Communications