Description
GNOC operations director (French Speaking)
1. Should take the complete ownership of the GNOC Operations and Performance management reporting of Core Network-Circuit core, Packet core, IN, VAS, IP Transmission). Support RAN NOC operations and their OD's in respective affiliates.
2. Ensure GNOC Objectives as per customer expectation is met and also GNOC operational SLA's are met. Highlight to customer the value additions done by GNOC for overall network quality improvement.
3. Ensure Regular Governance with Orange Affiliate, Orange HQ, and Huawei MS team in Country and ensure Satisfaction level on NOC operation.
4. Resource Management - Ensure Recruitment as per the organization structure, High Team Motivation, Competence Development of Team, Key Employee Retention.
5. Establish Methods of workload measurement and Bring synergy at resource level and optimize the Resources.
6. Interact with Other Huawei stakeholder for Administration support and Resolve operational issues from Time to time.
7. Ensure Orange WLA process adherence, Orange/Huawei Security process adherence is done by each employee in the NOC.
8. Experience with Orange group, West Africa and Huawei highly desirable