ICT System Technician / Coordinator (60 - 80 %) (m/f)

Description

• Installing, configuring and maintaining organization wide desktop and laptop PCs, peripherals / network, and communication technology (telephone, video, internet, VPN)
• Installing and configuring application & operating system software
• Setup and maintain ICT asset inventory and its asset management database
• Develop, implement and maintain up-to-date data security concept
• Ad-hoc troubleshooting software, hardware, and other issues reported by employees
• Removing old equipment and performing data migration to new machines
• Diagnose hardware issues & deficiencies, define and implement solutions
• Write and maintain necessary technical documentation on ICT related procedures, supported software, and approved processes and periodically train employees
• Manage ICT investment and procurement process including software license updates
• Plan and support implementation / migration projects for new ICT solutions
• Collaborate with and manage external ICT support and equipment provider

• Certified IT technician or equivalent qualification and experience
• Profound professional experience in information systems management and support
• Knowhow within Server/Client environments (MS), LAN, WAN, Firewall, virtualisation, Exchange, Backup
• Configuration knowhow in Navision (ERP), Polarion, Share Point of advantage
• Effective organizational, time management and multi-tasking skills
• Excellent analytical and problem-solving skills; assertive self-starter; deadline mentality
• Effective written and verbal communication skills; innovative autodidact
• Ability to work independently and in a team environment
• Very good English and German language skills (spoken and written)