Customer Service Advisor (Outbound)

Job type:
on-site
Start:
n.a
Duration:
n.a
From:
Convergys
Place:
Lancashire
Date:
06/28/2016
Country:
flag_no United Kingdom
project ID:
1156128

Warning
This project is archived and not active any more.
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Do you have a natural flair for talking to people? Want to get your foot in the door with a growing business and get some sales experience under your belt? Then look no further.

 A bit about us&hellip
Convergys is one of the largest contact centre providers in the world, with more than 150 locations in 31 locations around the globe. However what we&rsquore most proud of is the amazing 125,000 people we have working here &ndash we&rsquore a bunch of fun-loving, energized and caring people who successfully manage billions of customer interactions each year.

 Who we&rsquore looking for&hellip
We need enthusiastic, highly motivated people who are looking to move into a busy and dynamic sales environment where hard work is rewarded.Our Sales Associates are the experts when it comes to looking after customers and making them happy. Whether you&rsquore talking to existing customers, or potential new ones, you&rsquore friendly, helpful and positive approach will leave them feeling valued.So if you&rsquove already got some experience of working with customers, whatever avenue that may come from, as well as the drive to make money, and you&rsquore up for a fun, new challenge, you could be just the person we&rsquore looking for!

 What does the job involve?

You&rsquoll work as part of team and will be responsible for achieving specific sales targets (KPI&rsquos) by maximizing sales opportunities on each and every call that you take
You will need to use a broad range of selling techniques by asking appropriate questions and matching the right product to the customer's needs offering solutions which will deliver a first time resolution
Maintaining a broad knowledge of products, pricing, promotions and procedures following a detailed training programme, which is then supported by ongoing coaching and training
Participating in activities designed to improve customer satisfaction and sales performance

We are offering a basic salary of £15,354-£15,912 -with OTE potential of £18,000 - £22,000 plus excellent company benefits . There&rsquos also an abundance of team nights out, parties and charity events to keep you entertained!

**Haven't time to apply fully now? Select "Discuss Now" (above on right) and leave your details for us to call you back.