Customer Service Advisor (Inbound)

Lancashire  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Do you have a natural flair for talking to people? Want to get your foot in the door with a growing business and get some sales experience under your belt? Then look no further.

A bit about us&hellip
Convergys is one of the largest contact centre providers in the world, with more than 150 locations in 31 locations around the globe. However what we&rsquore most proud of is the amazing 125,000 people we have working here &ndash we&rsquore a bunch of fun-loving, energized and caring people who successfully manage billions of customer interactions each year.

Who we&rsquore looking for&hellip
We need enthusiastic, highly motivated people who are looking to move into a busy and dynamic sales environment where hard work is rewarded.Our Sales Associates are the experts when it comes to looking after customers and making them happy. Whether you&rsquore talking to existing customers, or potential new ones, you&rsquore friendly, helpful and positive approach will leave them feeling valued.So if you&rsquove already got some experience of working with customers, whatever avenue that may come from, as well as the drive to make money, and you&rsquore up for a fun, new challenge, you could be just the person we&rsquore looking for!

What does the job involve?

You&rsquoll work as part of team and will be responsible for achieving specific sales targets (KPI&rsquos) by maximizing sales opportunities on each and every call that you take
You will need to use a broad range of selling techniques by asking appropriate questions and matching the right product to the customer's needs offering solutions which will deliver a first time resolution
Maintaining a broad knowledge of products, pricing, promotions and procedures following a detailed training programme, which is then supported by ongoing coaching and training
Participating in activities designed to improve customer satisfaction and sales performance

We are offering a basic salary of £14,806-£15,912 with OTE potential of £18,000 - £22,000 plus excellent company benefits . There&rsquos also an abundance of team nights out, parties and charity events to keep you entertained!

**Haven't time to apply fully now? Select "Discuss Now" (above on right) and leave your details for us to call you back.
Start date
n.a
From
Convergys
Published at
28.06.2016
Project ID:
1156129
Contract type
Freelance
To apply to this project you must log in.
Register