Communications Manager

Job type:
PTS Resourcing (UK) Ltd
flag_no United Kingdom
project ID:

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Communications Manager

PTS Resourcing are currently looking for an experienced Communications Manager to work for an exciting developing client in the finance sector.

About the job

Key elements to the role include:

. Lead the development and implementation of a multi channel customer relationship strategy ensuring alignment to strategic plans and objectives.
. Lead, inspire and develop a team of marketing professionals to deliver best in class marketing campaigns.
. Be responsible for the marketing budget, monitoring and maximising return on investment.
. Build and develop lasting relationships across the group to influence and align customer contact plans.
. Lead, manage and develop the team.
. Lead and implement the delivery of an effective and engaging multi channel marketing strategy to deliver brand, acquisition and retention strategies.
. Accountable for the on-going delivery of the below the line regulatory contact programme. Ensuring all customer communications adhere to brand/regulatory requirements and are delivered in line with the agreed contact schedule.
. Create and deploy marketing targets, measurement and evaluation process for below the line activity.
. Be responsible for assigning, controlling and reconciling the marketing budget and spend. Ensure the provision of timely and accurate management reports.
. Identify and engage with external agencies and suppliers, identifying efficiencies and developing strategy.
. Develop relationships with Risk, Legal and Group Policy to ensure marketing guidelines are adhered to.
. Be fully accountable for below the line activity.

About you

You will have;

. Proven experience in Financial Services
. Leadership experience, with evidence of successfully direct line management experience and engaging a wider Matrix team
. Proven experience of defining and implementing CRM/direct mail/segmentation strategies.
. Expert knowledge of all aspects of marketing and branding, particularly in a highly regulated industry.
. Excellence in building relationships with external and internal stakeholders on a day to day basis
. Strong understanding of regulatory and compliance requirements