Description
Our global client are looking to hire multiple Support Analysts to join the team in Galway. Please note this is NOT a technical role.
Key Responsibilities:
Monitoring applications/infrastructure
Change management
Watching the deadlines and prioritising the tickets
Dashboard monitoring, tracking all the tasks
Chasing tickets
Working with the support team
1st Line support
Incident management
Monitoring elevations/dashboards
Joining major incident calls
Using onenote
40 hour week
Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice. By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.