Description
Position: Contracts Manager
Location: London
Contract: Length: 6 months
- Managing the relationship between the Department, adherence to KPIs and continually assessing quality of service and/or product to ensure effective, value for money delivery from the supply chain.
- Monitoring compliance and the delivery of franchise commitments.
- Monitoring operational and financial performance.
- Producing periodic performance reports for senior management highlighting risks and issues as they arise.
- Provide papers to senior management recommending changes and derogations to the contract.
- Maintaining accurate records of franchise-related documentation.
- Producing contractual correspondence between the Departments.
- Providing advice and briefing for Ministers.
- Dealing with correspondence from external stakeholders and the public.
- Support the work steam(s) on contract management excellence for rail franchises including, but not limited to, leading on reviewing and improving a specific area of the rail franchise process manual.
- Managing supplier relationships, adherence to KPIs and continually assessing quality of service and/or product to ensure effective, value for money delivery from the supply chain.
- Able to monitor performance and budget, planning, forecasting and monitoring against targets to manage risks.
- Awareness of the contractual, commercial, financial and economic impacts which surround the delivery of franchised services.
- Experience of managing or supporting the delivery of complex projects.
- Experience of building and managing stakeholder relationships at the highest levels.
- Negotiating contracts and managing tenders; Holding supplier forums to proactively engage the network and keep up to date with developments in the industry; Preparing monthly reports and working closely with internal and/or external stakeholders to evaluate customer needs