Description
Senior SAP CRM
Location: Brussels
Profile description:
As SAP CRM consultant you should have relevant project experience of minimum 10 year in SAP CRM, and at least 4 entire CRM project life cycle. Project experience in a Utilities environment is a plus.
Our client is planning a CRM project with SAP CRM 7 (EHP2) with an ECC6 Back End on EHP7 and HANA. Technical and functional knowledge in the following SAP CRM domains are absolutely necessary:
* Account and contact management
* Installed base management
* CRM Service Processing
* Complaint Processing
* Contract management
* Integrated Scenarios
* Service analytics
Other requirements:
* SAP CRM customizing skills
* Basic SAP-PI knowledge is highly recommended
* Good technical documentation skills
* Belgian resident
* Good communication skills
* Not a pure IT approach but also profound knowledge of CRM business processes
* Able to lead and pilot the project from IT side
Languages:
* Bilingual (Dutch/French) and English for documentation
Duration of the project:
Until - Extension possible