Information Systems - Senior Analyst, Operations Support

London  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

One of our financial services clients is looking for an Operations Support analyst to join there team in London.

Job Description:

Provide technical support for the companies operations environment. Analyze information to determine the companies performance and areas of improvement. Test and verify the companies infrastructure to ensure it meets specifications and requirements.

Major Accountabilities:

- Monitor and take corrective action for problems while minimizing customer impact.

- Create and/or update internal tickets to document monitoring and recovery steps.

- Perform routine maintenance as required by policy or procedure.

- Maintain metrics as defined by management.

Education:

- Bachelor's degree or equivalent experience

Knowledge/Experience:

- Advanced knowledge of routing/switching, tunneling, security operations/engineering, MPLS.

- Advanced UNIX Scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of Tandem technology.

- Firewall experience and file transfer highly desired.

- 1-3 years of relevant experience required.

- Demonstrates the ability to function in 4 of the 5 expertise areas on the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 2 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC

Skills/Abilities:

- Effective problem/troubleshooting skills; written and verbal communication skills; organization and interpersonal skills.

Work Conditions:

- Some on-call responsibility and occasional off hours work required.

- 12 hour shifts and one weekend day per week.

Start date
ASAP
Duration
3 months initial
From
FDM Group
Published at
10.09.2016
Project ID:
1200621
Contract type
Freelance
To apply to this project you must log in.
Register