Description
IT Engineer CCNA
This is a 3 months + contract for a leading blue chip client. - Based in the North West/Lancashire.
Potential candidates should have at least 4-6 years of hands-on core infrastructure experience, with both implementation and business as usual skills for WinTel products. Applicants should have excellent knowledge of desktop environments and Windows Server OS and favour will be given to a candidate with a strong networking knowledge.
Some IT certifications ie MCSE, CCNA, VCP are essential.
Essential Skills:
- A detailed understanding of LAN & WAN networking concepts.
- Significant & demonstrable corporate experience of dealing with IT related support queries from a wide range of business customers via ticketing systems.
- Significant & demonstrable corporate experience of Active Directory and group policy.
- Significant & demonstrable experience of Microsoft server web (IIS) and Database (SQL) technologies.
- Significant & demonstrable corporate experience of developing and supporting server infrastructure or equivalent role experience.
- Experience of supporting/troubleshooting Microsoft network operating systems (such as Windows 2003, Windows 2008 & Windows Server 2012, R2 variants inclusive).
- Experience of supporting/troubleshooting infrastructure management application suites from Symantec, McAfee, or Microsoft such as Backup Exec, Veeam and EPO.
- Experience of working in a customer facing environment dealing with IT related support queries from a wide range of business customers.
- Experience of delivering IT projects within agreed timelines
- Experience of a VMware environment and knowledge of the steps involved in modernising and upgrading Legacy systems
- Flexible and open to business change
- Integrity within the role and in all aspects of working relationships
- Write, review & update documentation and procedures
- Knowledge of ITIL processes
- Dell EqualLogic SANs, Cisco Switches
Desirable Skills
- Knowledge of diverse database systems
- Highly resilient infrastructure implementations
- VPN Technologies, such as Direct Access
- Managed Print Solutions (eg Canon)
- MS SCOM, MS SCCM, LanSweeper
- Cisco Call Manager Experience
- Experience of ITIL working practises
- Microsoft Accreditations
- Good written communication and documentation skills (Word, Visio, PowerPoint etc.)
- Demonstrable SOP's and Tech notes
- Presentation of clear and concise updates, solutions and technical analysis to internal functions and external departments
- Good presentation skills, to a mixed level audience
- Ability to present written and verbal business cases for IT advances as required
- Good time management skills and not a clock-watcher