Description
I'm currently recruiting for an Operation Process Manager for a client of mine based in Kilkenny, Ireland for a 6 months contract opportunity.
Location: Kilkenny, Ireland
Job Type: Contract
Duration: 6 months
Start Date: ASAP
Rate: Market, paid in Euros.
RESPONSIBILITIES
*Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
*Provide coaching and feedback to direct report positions to ensure satisfactory performance levels
*Plan and coordinate the staffing activities of the respective processes in accordance with documented policies and procedures.
*Performance & SLA Management and ensure good customer satisfaction feedback from both internal as well as external clients
*Responsible for managing multiple assigned on boarding projects to completion
*Coordinating interrelated operational tasks required to support the proposed solution
*Plan and monitor operations initiatives to improve the efficiency and effectiveness of the process
KNOWLEDGE, SKILLS & EXPERIENCE
*Capability to drive business process reengineering, automation and implementation.
*Analytical and Statistical ability with High level of Business Acumen.
*People Management ability and Effective decision making capability.
*Ability to establish highly collaborative relationships.
*Strong communication and project management skills.
Apply now for immediate consideration. Please send a copy of your CV in MS Word format to (see below) or give me a call.
As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.